Are you frustrated by the lack of effectiveness of your sales and marketing programs? As you invest in finding new customers to grow your business are you losing sales every year because one or more of your key customers defects to a competitor? Customers that you thought we’re very satisfied?
Following our Customer Loyalty Assessment and Design for Loyalty processes which are based on Bain & Company’s Net Promoter System, one of our clients stopped all cold calling and marketing activities for one year and grew their business by 20% without losing a single key account. See how you can turn your company into the Loyalty Leader in your industry with growth rates more than double that of your competitors.
Five reasons to hire Pragmetrix
We Are an Unbiased Third Party – Having no agenda, your customers feel safe and are more likely to give
honest feedback – this is especially true if they have the option of remaining anonymous.
We Do Not Use Surveys - Calling your customers for feedback is much more personal than e-mail or electronic
surveys. You automatically increase your customer loyalty because Pragmetrix personalized approach shows
your customers that you genuinely care.
We Have a 95 % + Response Rate – Using our proven Customer Loyalty Assessment Process we are able to get a
prolific response rate versus that of traditional electronic surveys.
We Give Your Sales/Marketing Teams the Key’s to the Kingdom – Your customers tell us exactly what you need
to do to get them to continue doing business with you, buy other products and services, and give you unsolicited
You Can Trust Us – We protect your most valuable resources, your customers and your data. Easy to say, contact us, and we will put you in touch with our clients so you can check for yourself.
So are you ready? Ask yourself how nice it would be to have peace of mind. The peace of mind that comes from knowing (not hoping) that your customers will not only remain loyal to your company, but that they will recommend you to their industry colleagues and friends.
Sounds good? Well then, call us at 404-983-4121 and let’s get started.